Cleaning Services FAQ Toronto | CleanSpace Co. — Common Questions Answered
Help Centre

Frequently Asked
Questions

Everything you need to know about CleanSpace Co. cleaning services in Toronto & the GTA. Can't find your answer? Call us anytime.

Fully Insured
Bonded & Background Checked
Eco-Friendly
Non-Toxic Products Only
5.0 Rated
500+ Toronto Clients
100% Guarantee
No-Questions-Asked Reclean
Quote in 60 Sec
Instant Online Pricing
Top Questions

Most Commonly
Asked Questions

How much does a cleaning service cost in Toronto?
Rates are based on cleaning type, duration, and add-ons. Get a personalized quote online in under 60 seconds — fully transparent with a complete pricing breakdown.
Pricing
Are your products safe for pets and children?
Yes. Every product we use is 100% eco-friendly, non-toxic, and tested for safe use around pets and children. We never compromise on what goes into your home.
Products & Safety
What does your satisfaction guarantee cover?
If you're not fully satisfied, contact us within 24 hours and we'll re-clean your entire space from start to finish — at absolutely zero extra cost, no questions asked.
Guarantee
Pricing & Quotes
Cleaning rates are based on the type of cleaning, duration of service, and any add-ons selected. You can get a personalized quote in under 60 seconds using our online platform — just enter your location and a few details about your space. All pricing is fully transparent with a complete breakdown before you confirm your booking. In rare cases where a job requires additional time, we will always contact you to discuss before proceeding. Get your instant quote here →
We believe in complete pricing transparency. Our online quoting platform provides a full breakdown of all rates before you book. Pricing factors include cleaning type (standard, deep, move-in/out, post-construction), square footage, and any add-ons such as inside appliances or window cleaning. There are no surprise fees. Subscription clients benefit from discounted rates on weekly, bi-weekly, and monthly plans.
Yes — significantly. Our most popular plans are the weekly, bi-weekly, and monthly subscriptions (available in 3-month and 6-month terms). Subscribers receive a discounted rate per clean compared to one-time bookings, priority scheduling, and a consistent team assigned to their space. The longer the commitment, the more you save.
Tipping is entirely optional and always appreciated by our team, but it is never expected or required. Our cleaners are compensated fairly and professionally. If you feel your cleaner went above and beyond, a tip is a wonderful way to show appreciation — but a 5-star review means just as much!
Booking & Scheduling
Booking is simple. Visit our online booking platform, enter a few details about your space and preferred schedule, and receive a personalized quote in under 60 seconds. Confirm your booking and you're done. You can also call us at 647-374-0844 or use our live chat for assisted booking.
As frequently as you need. Options include one-time, weekly, bi-weekly, monthly, or fully custom schedules. Our platform is designed to accommodate every cleaning frequency. The vast majority of our Toronto clients choose weekly or bi-weekly subscriptions for the combination of consistent results and cost savings.
We understand plans change. You can cancel or reschedule with at least 24 hours notice at no charge. Cancellations or changes made with less than 24 hours notice may incur a small administrative fee to compensate our team who prepared for your booking. To cancel or reschedule, simply log into your account, use live chat, or call us directly.
Very little preparation is needed — that's the point. We ask only that you tidy loose items (clutter on floors or surfaces) so our team can access everything efficiently, and that you ensure access to your home or office. Secure any valuables, fragile items, or sensitive documents you'd prefer not to have touched. You don't need to pre-clean anything — leave the rest to us.
Yes. Move-in and move-out cleans are one of our most popular specialized services across Toronto and the GTA. These are comprehensive deep cleans covering every surface, cabinet interior, appliance, baseboard, and fixture — leaving the space spotless for incoming tenants or reclaiming your full deposit. Book online or call us to discuss the scope and get a quote.
Our Team
Every CleanSpace cleaner is fully bonded, insured, thoroughly background-checked, and vetted before they join our team. Our cleaners are industry veterans with extensive hands-on experience. We also run an ongoing training program to ensure every team member is current on the latest techniques, safety standards, and eco-friendly product practices. A CleanSpace cleaner is one you can trust completely.
Yes — we prioritize consistency. We coordinate our teams to ensure the same cleaner or cleaning crew services your space on every visit. If you develop a preference for a specific team member, simply let us know and we'll do our best to assign them to your account permanently. Familiarity builds trust, and that matters to us.
We take security extremely seriously. All team members are background-checked and bonded. We coordinate key and access card management through strict internal protocols. Access logs are maintained, and all handovers are documented. Your property — and your peace of mind — are protected at every step.
Products & Safety
Not at all. Every CleanSpace cleaner arrives fully equipped and ready to go. Each morning, our team runs through a preparation checklist confirming they are fully stocked with non-toxic eco-friendly products, and industry-leading vacuums and tools. You supply nothing. We handle everything.
Absolutely. With pets of our own, we understand pets are family. All of our products are 100% eco-friendly, contain zero harmful or toxic ingredients, and are tested and approved for safe use around pets. There are no harsh chemical residues left on surfaces. Your home is clean, safe, and welcoming for every member of your family.
Yes. Our entire product range is non-toxic, fragrance-conscious, and rigorously selected for use in homes with infants and young children. We clean daycares and childcare facilities across Toronto using the same products — that's the level of confidence we have in our formulations.
Our team follows industry-leading sanitization protocols on every clean. High-touch surfaces (door handles, light switches, taps, countertops) are always disinfected as part of our standard process. For clients who request enhanced protocols — such as medical offices, daycares, or immunocompromised households — we offer specialized sanitization-grade cleaning. Let us know your requirements when booking and we will tailor accordingly.
Service Areas
We serve the entire Greater Toronto Area. This includes downtown Toronto, North York, Scarborough, Etobicoke, Mississauga, Brampton, Markham, Richmond Hill, Vaughan, Oakville, and surrounding communities. If you're unsure whether we cover your area, give us a quick call at 647-374-0844 — we're happy to confirm.
Yes — both. We serve Toronto's largest corporate offices, retail spaces, restaurants, medical facilities, and industrial properties alongside homeowners and condo residents. Our commercial teams are specifically trained for business environments, including after-hours scheduling, security access protocols, and compliance with Ontario health regulations for specialized spaces like clinics and food service environments.
Guarantee & Trust
Our guarantee is simple and unconditional. If you are not fully satisfied with any aspect of your clean, contact us within 24 hours of your service and we will return to re-clean your entire space from start to finish at zero extra cost. No questions asked. No debates. No forms. We stand fully behind every single clean our team performs.
Three things set us apart: people, products, and platform. Our cleaners are the best in the city — vetted, trained, and genuinely care about the work they do. Our products are 100% eco-friendly with no compromise on effectiveness. And our technology platform makes booking, scheduling, and communicating effortlessly simple. We also treat every client like family — our hassle-free guarantee reflects that. It's not just about the clean. It's about the experience.
All CleanSpace cleaners are fully insured and bonded for exactly this reason. In the rare event that something is damaged during a clean, contact us immediately and we will handle it directly — no runaround. Our insurance covers property damage and our team is trained to handle your belongings with the utmost care. Your property is safe with us.

No questions match your search. Call us at 647-374-0844 and we'll answer any question directly.

Fully Insured & Bonded
Every cleaner is background-checked, insured, and bonded. Your property and your peace of mind are always protected.
Eco-Friendly Only
Zero toxic residues. 100% non-toxic formulations that are safe for kids, pets, and the planet — every single visit.
5.0 Google Rating
Over 500 satisfied clients across Toronto and the GTA. Our reputation is built one spotless space at a time.
100% Reclean Guarantee
Not happy? We return and re-clean the entire space at zero cost within 24 hours. No questions. No hassle. Ever.
We're Here to Help

Still Have a
Question?

Our team is available 7 days a week. Reach us by phone, email, or live chat — whichever works best for you. We typically respond within minutes.

Ready to Experience CleanSpace?

Book Your Clean
in 60 Seconds

Frequently Asked Questions.

Some questions we commonly get about our cleaning services

Why is CleanSpace consistently rated Toronto’s premier cleaning services firm?

At CleanSpace, we strive for perfection in every cleaning, and in every customer interaction. We’ve created a seamless online platform for you to obtain a quote, and book a subscription in under 60 seconds. We only use the most eco-friendly products, ensuring your home is left spotless every time. What really sets us apart is the fact that we treat customers like family. We respect your time and your trust, providing a hassle-free no questions asked customer guarantee. At CleanSpace, it’s not just about the cleaning, but about the experience too.

How much does a cleaning cost?

We’ve created a highly intuitive online platform for you to obtain a quote within 60 seconds. Just fill in a few details including your location and you’ll receive a personalized quote for a cleaning service. In some cases there may be minor difference between the personalized quote and the actual time needed for a job. Don’t worry though, because CleanSpace will immediately contact you discussing how to continue. We also offer a subscription booking option, making receiving cleaning services even easier, and saving you money while doing so.

Do I need to supply cleaning products?

All CleanSpace maids and cleaners arrive fully equipped and ready to make your space sparkle. Every morning our cleaners run through a preparation checklist confirming they are fully stocked in non-toxic eco-friendly cleaning products, and cutting edge industry leading vacuums and tools. Sit back and relax, while our award winning cleaning team makers your space a CleanSpace, every time.

How does CleanSpace charge?

At CleanSpace, we ensure our pricing remains affordable and competitive. We treat customers like family, and want to make sure everyone wins. Cleaning rates are based on the type of cleaning, duration of service, and cleaning add-ons. We believe in complete transparency, and include a breakdown of all our rates in our online quoting service.

Where does CleanSpace operate?

We offer cleaning services all over the greater Toronto Region. This includes the downtown Toronto core, Etibicoke, Markham, Richmond Hill, North York, Mississauga, and more. If you’re still unsure, feel free to give us a quick call at 1-888-888-8888. We’d be more than happy to answer your inquiry!

What qualifications do your cleaners have?

At CleanSpace, we only hire the best. All of our professional maids and cleaners are fully bonded, insured, thoroughly vetted, and have extensive experience in the industry. Our cleaners are long-time veterans and enjoy providing superior customer service in every customer interaction. We also have an extensive training program to ensure our cleaners are up to date on the latest techniques and eco-friendly products. A CleanSpace cleaner is one you can trust.

Does the same team clean my space every time?

At CleanSpace, we do our best to ensure the same cleaning team services your space every time. We understand that people like to interact with familiar faces and we coordinate our teams to accommodate for that. If you feel a special bond with a certain cleaner, or cleaning team, let us know and we’ll do our best to make sure they service you space every time.

How often can you provide cleaning services?

We can provide cleaning services as frequently as you’d like. We understand that every space has different cleaning needs, and we’ve creating a seamless booking platform to accommodate for that. You can select from a one-time cleaning service, a subscription to regular cleans, or sometime else, depending on what you’re looking for. Most of our clients prefer to choose the weekly, bi-weekly, and monthly 3 month or 6 month cleaning subscriptions because of the savings they incur, and the regular cleanings they receive!

Does CleanSpace offer a guarantee?

At CleanSpace, we are extremely confident in our cleaners and our services. We also believe that the customer is always right. We offer a 100% hassle free, no questions asked satisfaction guarantee. If you are not fully satisfied with your cleaning, contact us within 24 hours of your service, and we will re-clean your space, from start to finish at zero extra cost. With our service guarantee, you can rest assured your space will be a CleanSpace, every time.

Are your products pet-safe?

With pets of our own, we understand that pets are family. Because of this, we’ve ensured all of our products are 100% eco-friendly and contain no harmful or toxic ingredients. They are tested and approved for safe-use around pets. We make your space is warm, clean, and safe for you and your loved ones to enjoy .

A white modern plastic chair with wooden legs next to a woven basket with a cloth inside, on a wooden floor against a white wall.

Our customers are our #1 priority

We offer 100% customer satisfaction guarantee

Our cleaning products are safe for the environment, and safe for you, and your family

Our cleaning staff is experienced, professional, bonded, and insured

You can easily book online

We offer customized and flexible scheduling options

We offer a live chat option so we’re always available to assist you

Subscribe to our newsletter.