Frequently Asked Questions.

 

Some questions we commonly get.

Why is CleanSpace consistently rated Toronto’s premier cleaning services firm?

At CleanSpace, we strive for perfection in every cleaning, and in every customer interaction. We’ve created a seamless online platform for you to obtain a quote, and book a subscription in under 60 seconds. We only use the most eco-friendly products, ensuring your home is left spotless every time. What really sets us apart is the fact that we treat customers like family. We respect your time and your trust, providing a hassle-free no questions asked customer guarantee. At CleanSpace, it’s not just about the cleaning, but about the experience too.

How much does a cleaning cost?

We’ve created a highly intuitive online platform for you to obtain a quote within 60 seconds. Just fill in a few details including your location and you’ll receive a personalized quote for a cleaning service. In some cases there may be minor difference between the personalized quote and the actual time needed for a job. Don’t worry though, because CleanSpace will immediately contact you discussing how to continue. We also offer a subscription booking option, making receiving cleaning services even easier, and saving you money while doing so.

Do I need to supply cleaning products?

All CleanSpace maids and cleaners arrive fully equipped and ready to make your space sparkle. Every morning our cleaners run through a preparation checklist confirming they are fully stocked in non-toxic eco-friendly cleaning products, and cutting edge industry leading vacuums and tools. Sit back and relax, while our award winning cleaning team makers your space a CleanSpace, every time.

How does CleanSpace charge?

At CleanSpace, we ensure our pricing remains affordable and competitive. We treat customers like family, and want to make sure everyone wins. Cleaning rates are based on the type of cleaning, duration of service, and cleaning add-ons. We believe in complete transparency, and include a breakdown of all our rates in our online quoting service.

Where does CleanSpace operate?

We offer cleaning services all over the greater Toronto Region. This includes the downtown Toronto core, Etibicoke, Markham, Richmond Hill, North York, Mississauga, and more. If you’re still unsure, feel free to give us a quick call at 1-888-888-8888. We’d be more than happy to answer your inquiry!

What qualifications do your cleaners have?

At CleanSpace, we only hire the best. All of our professional maids and cleaners are fully bonded, insured, thoroughly vetted, and have extensive experience in the industry. Our cleaners are long-time veterans and enjoy providing superior customer service in every customer interaction. We also have an extensive training program to ensure our cleaners are up to date on the latest techniques and eco-friendly products. A CleanSpace cleaner is one you can trust.

Does the same team clean my space every time?

At CleanSpace, we do our best to ensure the same cleaning team services your space every time. We understand that people like to interact with familiar faces and we coordinate our teams to accommodate for that. If you feel a special bond with a certain cleaner, or cleaning team, let us know and we’ll do our best to make sure they service you space every time.

How often can you provide cleaning services?

We can provide cleaning services as frequently as you’d like. We understand that every space has different cleaning needs, and we’ve creating a seamless booking platform to accommodate for that. You can select from a one-time cleaning service, a subscription to regular cleans, or sometime else, depending on what you’re looking for. Most of our clients prefer to choose the weekly, bi-weekly, and monthly 3 month or 6 month cleaning subscriptions because of the savings they incur, and the regular cleanings they receive!

Does CleanSpace offer a guarantee?

At CleanSpace, we are extremely confident in our cleaners and our services. We also believe that the customer is always right. We offer a 100% hassle free, no questions asked satisfaction guarantee. If you are not fully satisfied with your cleaning, contact us within 24 hours of your service, and we will re-clean your space, from start to finish at zero extra cost. With our service guarantee, you can rest assured your space will be a CleanSpace, every time.

Are your products pet-safe?

With pets of our own, we understand that pets are family. Because of this, we’ve ensured all of our products are 100% eco-friendly and contain no harmful or toxic ingredients. They are tested and approved for safe-use around pets. We make your space is warm, clean, and safe for you and your loved ones to enjoy .

Our customers are our #1 priority

We offer 100% customer satisfaction guarantee

Our cleaning products are safe for the environment, and safe for you, and your family

Our cleaning staff is experienced, professional, bonded, and insured

You can easily book online

We offer customized and flexible scheduling options

We offer a live chat option so we’re always available to assist you

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Contact us.

CleanSpace Co

60 Atlantic Ave Suite 200, Toronto, ON M6K 1X9

647-374-0844